This session explored the rapid transformation of the physical security industry, driven largely by the widespread adoption of mobile credentials and rising user expectations shaped by consumer technology. The discussion examined how placing the user at the center of development cycles is reshaping access control—requiring solutions that balance flexibility, convenience, and intuitive experience with the complex demands of enterprise security.
Led by Matt Bennett, Vice President of Mobile Access at Alert Enterprise, the presentation addressed the evolving role of major technology platforms and what their entry into the physical security space means for the industry. Attendees gained perspective on whether this shift represents disruption or opportunity, and how strategic partnerships and user-focused design can help organizations adapt and thrive amid ongoing change.
